K
KeithBoettcher
How come when you call to get support from MS about OS that it tells you to go to help.microsoft.com and nothing happens.
I believe I may have been scam into buying a MS OS over the phone.
I purchased a new LEVONO laptop Monday (4/12/21) the box says it has a OS windows10 Home in S mode.
When I tried to get it all set up I was having certain issues live getting my printer/scanner to function with my laptop.
I called a number for support and this guy asked all kinds of question about the laptop and then start working on it.
I could see him going through programs and typing. After a few minutes he said I had to dis the S mode. then after a few minutes
he told me that he system did don't has the MS OS and I needed to purchase it. So I did and after a hour or so. HE said that everything should work and do what I want. Yes the laptop does do what I need except it is not hooked up to the WIFI wireless operation for my printer/scanner.
Anyways he had me write out a check for $464 and scan it to him.
Did just pay for a OS program which I did need?
Was I scammed?
Is my new laptop toast now?
If so what can I do about getting it back to factory new again.
Continue reading...
I believe I may have been scam into buying a MS OS over the phone.
I purchased a new LEVONO laptop Monday (4/12/21) the box says it has a OS windows10 Home in S mode.
When I tried to get it all set up I was having certain issues live getting my printer/scanner to function with my laptop.
I called a number for support and this guy asked all kinds of question about the laptop and then start working on it.
I could see him going through programs and typing. After a few minutes he said I had to dis the S mode. then after a few minutes
he told me that he system did don't has the MS OS and I needed to purchase it. So I did and after a hour or so. HE said that everything should work and do what I want. Yes the laptop does do what I need except it is not hooked up to the WIFI wireless operation for my printer/scanner.
Anyways he had me write out a check for $464 and scan it to him.
Did just pay for a OS program which I did need?
Was I scammed?
Is my new laptop toast now?
If so what can I do about getting it back to factory new again.
Continue reading...