Windows 11 How do I fix the issue of my surface pro 7 not recognizing printer?

  • Thread starter Thread starter Nicole34TO
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Nicole34TO

I just bought a Microsoft surface pro 7 plus that already has windows 11. It will not recognize my Sharp MC3050 printer. When I go to add device it shows up, once device is installed it only recognizes the scanner part. How do I fix this? I need to be able print for work purposes.Notes:I have attempted to connect the printer thru a shared computer, and still receive same issue described above.I can not do the recovery method because it’s a new device and no previous windows were installed.

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