Windows 10 how do i remove all personal info from my pc before returning to the store

  • Thread starter Thread starter jkhcast
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jkhcast

i am returning a new laptop to the store and need to remove all my personal info (admin account, files, apps, etc). i have looked at 'old' info, and it does not seem to be applicable any more. if i go to 'reset' and choose to uninstall all my personal files, it then asks how i want to reinstall Windows 10????? Can someone please advise as to how i accomplish this with a laptop running Windows 10 home Version 2004 build 19041.867. i need to return within the next 2 days so i need this info asap. thank you

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