A
Avery Smith Thompson
Since Jan 3 or Jan 4 of this year, my computer has stopped producing audio. The recurring error I get when using the audio troubleshooter is "audio services not responding". I can still change the windows volume setting, and the sound manager detects my headphones/mic being connected. I have checked my cable connections with the 3.5 mm audio jack and substituted some cheap airline headphones to ensure to make sure that the issue lies with Windows or my computer. I have received some windows updates since then, but they have not fixed the issue nor made any noticable difference to my audio situation.
My hardware(+Windows), all ordered separately and self-assembled is as follows:
i5 6700 3.2ghz(quad core)
AMD Radeon R9 390 8gb vram
8gb ddr4 ram 2133mhz(one stick)
Asrock H170A-X1 motherboard
650W power supply EVGA (will find the exact model if requested)
stock cpu fan/thermal paste
Windows 10 home 64-bit
I have attempted numerous fixes, such as updating my drivers for the Realtek high definition audio device, reverting to the default driver for the high definition audio device, deleting the High definition audio device and then letting the device manager detect hardware changes to reinstall the HDAD. I have tried retarding the windows audio service and windows audio endpoint services(which are mentioned in the reports from the troubleshooter, and show as running fine when I check them, despite the troubleshooter insisting that one of the is not responding), and fixing the registry information for the windows audio endpoint service(the fix where you type in windowsaudioendpointbuilder% instead of audiosrv% or something similar). I have tried restarting the audio components from services.msc(they appeared to be running). I have opened up my computer, cleaned it out, and inspected the motherboard to see if perhaps there was an obviously fried sound card; the video of that is here
View: https://www.youtube.com/watch?v=fLMIyNyGceA&feature=youtu.be
). I have used numerous programs to scan for new drivers:SnappyDriverUpdater, Driver Booster 6, Avast Driver Updater, DriverFix. No updated drivers have fixed the issue.
I have a copy of the full registry file produced by the audio troubleshooter last time I checked it after another failed diagnostic; it is here: (registry file audio).
I'd rather not have to reinstall windows, but it is seeming to be my only other option without any restore points to fall back on. I'm consulting the internet as a last resort pretty much, and I'll have this exact text posted in a few different sites to maximize visibility.
Continue reading...
My hardware(+Windows), all ordered separately and self-assembled is as follows:
i5 6700 3.2ghz(quad core)
AMD Radeon R9 390 8gb vram
8gb ddr4 ram 2133mhz(one stick)
Asrock H170A-X1 motherboard
650W power supply EVGA (will find the exact model if requested)
stock cpu fan/thermal paste
Windows 10 home 64-bit
I have attempted numerous fixes, such as updating my drivers for the Realtek high definition audio device, reverting to the default driver for the high definition audio device, deleting the High definition audio device and then letting the device manager detect hardware changes to reinstall the HDAD. I have tried retarding the windows audio service and windows audio endpoint services(which are mentioned in the reports from the troubleshooter, and show as running fine when I check them, despite the troubleshooter insisting that one of the is not responding), and fixing the registry information for the windows audio endpoint service(the fix where you type in windowsaudioendpointbuilder% instead of audiosrv% or something similar). I have tried restarting the audio components from services.msc(they appeared to be running). I have opened up my computer, cleaned it out, and inspected the motherboard to see if perhaps there was an obviously fried sound card; the video of that is here
). I have used numerous programs to scan for new drivers:SnappyDriverUpdater, Driver Booster 6, Avast Driver Updater, DriverFix. No updated drivers have fixed the issue.
I have a copy of the full registry file produced by the audio troubleshooter last time I checked it after another failed diagnostic; it is here: (registry file audio).
I'd rather not have to reinstall windows, but it is seeming to be my only other option without any restore points to fall back on. I'm consulting the internet as a last resort pretty much, and I'll have this exact text posted in a few different sites to maximize visibility.
Continue reading...