Windows 11 HP Envy 17 Laptop Cannot Use Onboard Microphone in Any Apps, Only Edge.

  • Thread starter Thread starter Rob Newbery
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Rob Newbery

We are managing an HP Envy 17 laptop for a client. All has been going well until a Windows update some time in August. I'm unable to rollback as we're not entirely sure which update caused this issue.The issue is that the onboard microphone will not work with third party applications such as Teams and Zoom. I've checked the privacy settings and all is ok. The strange thing is, the onboard microphone works perfectly in Microsoft Edge, so the workaround here is to run each of these apps in the failover browser mode. This leads me to believe it is a software fault and not a hardware one.Drivers h

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