Windows 10 Hp Envy on Windows 10 opens on a temp user

  • Thread starter Thread starter Lisa Reade
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Lisa Reade

PC was fine all day, went to dinner & I believe a Windows Update occurred. Upon restart - I had a generic screen/icons/no files & no email.My files & email are all there if I go to C - Users - Lisa, but that is not attached to the quick access documents. It appears to open to a temp user.Is there a way to fix this without a hard reset?I have Carbonite so have a cloud back up of what I need. They were familiar with the issue & said it’s a Windows 10 bug.Thanks for any insight.Lisa

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