Windows 11 HP OMEN Laptop crashes and BSODs when playing games.

  • Thread starter Thread starter Dale Stanners
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Dale Stanners

Hi.My HP Omen laptop which I have used without issue for ~3 years has recently started crashing during any gameplay, resulting in BSOD with the error code "VIDEO_DXGKRNL_FATAL_ERROR", followed by my GPU not being visible in device manager until the laptop is restarted. I have attempted the following fixes to no luck:- uninstalling and reinstalling graphics drivers- running hardware diagnostics- updating drivers- replacing thermal pasteSpecs are below:System Model: OMEN Laptop 15-en1xxxProcessor: AMD Ryzen 7 5800H with Radeon Graphics, 3201 Mhz, 8 Core(s), 16 Logical Processor(s)RAM: 16GBS

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