Windows 11 HP printer compatibility issue with Windows 11 on new Dell computer

  • Thread starter Thread starter Laura Vertucci
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Laura Vertucci

I bought a new Dell computer - Inspiron 15 (3520) with Windows 11. When I try to print to my HP Officejet 5740 and open my print queue I get the following message "Get an app to open this 'ms-print-queue'. Your PC doesn't have an app that can open this link". I have installed updated drivers and then I also removed and reinstalled my printer but that does not resolve the issue. I also instaIled the HP Smart app but that also didn't fix the issue. It seems to be a problem specifically related to the "print queue". Is there a compatibility issue between a Dell computer with Windows 11 and an HP

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