Windows 10 HP Reverb VR headset shows black screen, but still tracks

  • Thread starter Thread starter Camille_IAS
  • Start date Start date
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Camille_IAS

Hi,


I have a HP Reverb VR headset. It works fine on another computer, but on this new computer the VR screen shows black constantly, even though it tracks fine in the portal and can detect the controllers. Mixed Reality Portal setup said I have the right specs on this computer. I tried plugging the DisplayPort and USB into all the different ports.


Specs:

Windows 10 Enterprise version 1809, 64-bit

Intel Xeon CPU E5-2667 v3 @ 3.20GHz 3.20GHz (2 processors)

256GB RAM

NVIDIA GeForce GTX Titan X


Device Manager:

Shows Mixed Reality devices -> HP Reverb VR Headset VR1000-2xxx, driver version 10.0.18362.1162

Shows Monitors -> Mixed Reality headset, driver version 10.0.18362.1162


Can you help?

Thanks

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