Windows 10 I am experiencing a critical issue with my Mecer Guru YA13Q20 laptop.

  • Thread starter Thread starter Tisetso Lefate
  • Start date Start date
T

Tisetso Lefate

Below are the details of the problem:- The laptop turns on when I press any key on the keyboard along with the power button.- When I release the power button, the laptop continues to turn on, but it turns off automatically as soon as I release the any key on the keyboard.- The laptop displays the Mecer logo briefly before shutting down automatically again and again after repeating the same process.**Troubleshooting Steps Already Taken**:1. Performed a power cycle by disconnecting the power source and holding the power button for 15-20 seconds.2. Checked the battery and charger to ensure

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