Windows 10 I am unable to play games, download apps to my devices. (Microsoft Account and Microsoft Store Issue)

  • Thread starter Thread starter Brycen_683
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Brycen_683

I am trying to play Minecraft with my friends but it kept crashing on the Sign-In Screen. I thought this was a Minecraft problem but I have now realized it is a Microsoft problem. I have tried CandyCrush (free) and & Forza Horizon (I paid for this). All three games close unexpectedly soon after launching. When I am in the Microsoft Store, I try to download apps by hitting the three dots and I am met with "Try that again. Something happened on our end. Waiting a bit might help."

I have updated my graphic drivers, Windows, the Microsoft Store, reset the store, logged into a second account, logged out of both accounts, uninstalled and reinstalled the store. Please, can someone try to help? I have reached out to Tech Support and just been given links from chatbots for more tech support.

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