Windows 10 I am unable to remote into my Windows 10 Enterprise 2016 LTSB 14393 workstation from My windows 7 station.

  • Thread starter Thread starter Andrew_242
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Andrew_242

Hello All,


I am provisioning a a Windows 10 Enterprise workstation for my company it is a clean install of the OS. The version of windows that is installed is build 10.0.14393.3053. I have the device connected to our network here which is private. Since the first time that I put the device on to the network I have been unable to RDP into it via a Windows 7 Pro workstation that I use for work. Both devices are part of the same domain, I am able to remote from the Windows 10 workstation to the Windows 7 workstation but not the other way around. I have followed several suggestions from MS and also from technet forums with no success. Remote setting are set to allow remote connections and to use NLA. I am unable to access the advanced options for the remote settings because it is grayed out. I also, do not have the option to enable remote access setting as it is also grayed out. The RemoteDesktopServices as well as the Remote Desktop Services Usermode Redirector are both running and set to automatic. The workstation has been patched with all updates available to this build. I have viewed the event logs under EventViewer>Applications and Services log>Microsoft>Windows>RemoteDesktopServices>RdpCoreTs/Operational and it appears that the workstations attempt to connect but the connection is dropped almost immediately. I have been troubleshooting it for a few days now and I have gotten nowhere it seems. I have included the information that I collected from Event Viewer from the time the connection is established to the time it is disconnected from the client. I have removed the name of the workstation for security purposes.



These are the entries that I see in EventViewer>Applications and Services log>Microsoft>Windows>RemoteDesktopServices>RdpCoreTs/Operational



Information



Event 131, RemoteDesktopServices-RdpsCoreTS



General



The server accepted a new TCP connection from client 172.20.27.118:57276.



[ Name] Microsoft-Windows-RemoteDesktopServices-RdpCoreTS



[ Guid] {1139C61B-B549-4251-8ED3-27250A1EDEC8}



EventID 131



Version 0



Level 4



Task 4



Opcode 15



Keywords 0x4000000000000000



- TimeCreated



[ SystemTime] 2019-08-21T16:18:58.517269000Z



EventRecordID 1159



- Correlation



[ ActivityID] {F42025B4-701E-4D3A-868E-96285FB50000}



- Execution



[ ProcessID] 576

[ ThreadID] 1796



Channel Microsoft-Windows-RemoteDesktopServices-RdpCoreTS/Operational



Computer



- Security



[ UserID] S-1-5-20





- EventData



ConnType TCP

ClientIP 172.20.27.118:57276

==============================================================================================================



Event 65, RemoteDesktopService-RdpsCoreTS



General



Connection RDP-Tcp#0 created



[ Name] Microsoft-Windows-RemoteDesktopServices-RdpCoreTS



[ Guid] {1139C61B-B549-4251-8ED3-27250A1EDEC8}



EventID 65



Version 0



Level 4



Task 4



Opcode 13



Keywords 0x4000000000000000



- TimeCreated



[ SystemTime] 2019-08-21T16:18:58.519989200Z



EventRecordID 1160



- Correlation



[ ActivityID] {F42025B4-701E-4D3A-868E-96285FB50000}



- Execution



[ ProcessID] 576

[ ThreadID] 1792



Channel Microsoft-Windows-RemoteDesktopServices-RdpCoreTS/Operational



Computer



- Security



[ UserID] S-1-5-20





- EventData



ConnectionName RDP-Tcp#0



====================================================================================================================



Event 72, RemoteDesktopService-RdpsCoreTS



General



Interface method called: PrepareForAccept



[ Name] Microsoft-Windows-RemoteDesktopServices-RdpCoreTS



[ Guid] {1139C61B-B549-4251-8ED3-27250A1EDEC8}



EventID 72



Version 0



Level 4



Task 4



Opcode 13



Keywords 0x4000000000000000



- TimeCreated



[ SystemTime] 2019-08-21T16:18:58.522375300Z



EventRecordID 1161



- Correlation



[ ActivityID] {F42025B4-701E-4D3A-868E-96285FB50000}



- Execution



[ ProcessID] 576

[ ThreadID] 368



Channel Microsoft-Windows-RemoteDesktopServices-RdpCoreTS/Operational



Computer



- Security



[ UserID] S-1-5-20





- EventData



MethodName PrepareForAccept

====================================================================================================================



Event 72, RemoteDesktopService-RdpsCoreTS



General



Interface method called: SendPolicyData



Name] Microsoft-Windows-RemoteDesktopServices-RdpCoreTS



[ Guid] {1139C61B-B549-4251-8ED3-27250A1EDEC8}



EventID 72



Version 0



Level 4



Task 4



Opcode 13



Keywords 0x4000000000000000



- TimeCreated



[ SystemTime] 2019-08-21T16:18:58.522390200Z



EventRecordID 1162



- Correlation



[ ActivityID] {F42025B4-701E-4D3A-868E-96285FB50000}



- Execution



[ ProcessID] 576

[ ThreadID] 368



Channel Microsoft-Windows-RemoteDesktopServices-RdpCoreTS/Operational



Computer



- Security



[ UserID] S-1-5-20





- EventData



MethodName SendPolicyData

====================================================================================================================



Event 141, RemoteDesktopService-RdpsCoreTS



General



PerfCounter session started with instance ID 0



[ Name] Microsoft-Windows-RemoteDesktopServices-RdpCoreTS



[ Guid] {1139C61B-B549-4251-8ED3-27250A1EDEC8}



EventID 141



Version 0



Level 4



Task 4



Opcode 11



Keywords 0x4000000000000000



- TimeCreated



[ SystemTime] 2019-08-21T16:18:58.524806700Z



EventRecordID 1163



- Correlation



[ ActivityID] {F42025B4-701E-4D3A-868E-96285FB50000}



- Execution



[ ProcessID] 576

[ ThreadID] 368



Channel Microsoft-Windows-RemoteDesktopServices-RdpCoreTS/Operational



Computer



- Security



[ UserID] S-1-5-20





- EventData



InstanceID 0



====================================================================================================================



Event 226, RemoteDesktopService-RdpsCoreTS



RDP_TCP: An error was encountered when transitioning from StatePreparingX224CC in response to Event_ERROR_SendingX224CC (error code 0x0).





[ Name] Microsoft-Windows-RemoteDesktopServices-RdpCoreTS



[ Guid] {1139C61B-B549-4251-8ED3-27250A1EDEC8}



EventID 226



Version 0



Level 3



Task 4



Opcode 19



Keywords 0x4000000000000000



- TimeCreated



[ SystemTime] 2019-08-21T16:18:58.526330700Z



EventRecordID 1164



- Correlation



[ ActivityID] {F42025B4-701E-4D3A-868E-96285FB50000}



- Execution



[ ProcessID] 576

[ ThreadID] 2056



Channel Microsoft-Windows-RemoteDesktopServices-RdpCoreTS/Operational



Computer



- Security



[ UserID] S-1-5-20





- EventData



StateTransition RDP_TCP

PreviousState 1

PreviousStateName StatePreparingX224CC

NewState 22

NewStateName StateError

Event 29

EventName Event_ERROR_SendingX224CC

ErrorCode 0x0

====================================================================================================================



Event 72, RemoteDesktopService-RdpsCoreTS



General



Interface method called: OnDisconnected(server initiated)



[ Name] Microsoft-Windows-RemoteDesktopServices-RdpCoreTS



[ Guid] {1139C61B-B549-4251-8ED3-27250A1EDEC8}



EventID 72



Version 0



Level 4



Task 4



Opcode 13



Keywords 0x4000000000000000



- TimeCreated



[ SystemTime] 2019-08-21T16:18:58.526574600Z



EventRecordID 1165



- Correlation



[ ActivityID] {F42025B4-701E-4D3A-868E-96285FB50000}



- Execution



[ ProcessID] 576

[ ThreadID] 1784



Channel Microsoft-Windows-RemoteDesktopServices-RdpCoreTS/Operational



Computer



- Security



[ UserID] S-1-5-20





- EventData



MethodName OnDisconnected(server initiated)

====================================================================================================================



Event 227, RemoteDesktopService-RdpsCoreTS



'Failed to get property Disconnect Reason' in CUMRDPConnection::Close at 2212 err=[0x80070057]



[ Name] Microsoft-Windows-RemoteDesktopServices-RdpCoreTS



[ Guid] {1139C61B-B549-4251-8ED3-27250A1EDEC8}



EventID 227



Version 0



Level 2



Task 4



Opcode 19



Keywords 0x4000000000000000



- TimeCreated



[ SystemTime] 2019-08-21T16:18:58.526634500Z



EventRecordID 1166



- Correlation



[ ActivityID] {F42025B4-701E-4D3A-868E-96285FB50000}



- Execution



[ ProcessID] 576

[ ThreadID] 368



Channel Microsoft-Windows-RemoteDesktopServices-RdpCoreTS/Operational



Computer



- Security



[ UserID] S-1-5-20





- EventData



Name CUMRDPConnection

Value 2147942487

CustomLevel 'Failed to get property Disconnect Reason' in CUMRDPConnection::Close at 2212 err=[0x80070057]

====================================================================================================================



Event 103, RemoteDesktopService-RdpsCoreTS





General



The disconnect reason is 0



[ Name] Microsoft-Windows-RemoteDesktopServices-RdpCoreTS



[ Guid] {1139C61B-B549-4251-8ED3-27250A1EDEC8}



EventID 103



Version 0



Level 4



Task 4



Opcode 17



Keywords 0x4000000000000000



- TimeCreated



[ SystemTime] 2019-08-21T16:18:58.526636800Z



EventRecordID 1167



- Correlation



[ ActivityID] {F42025B4-701E-4D3A-868E-96285FB50000}



- Execution



[ ProcessID] 576

[ ThreadID] 368



Channel Microsoft-Windows-RemoteDesktopServices-RdpCoreTS/Operational



Computer



- Security



[ UserID] S-1-5-20





- EventData



ReasonCode 0



====================================================================================================================



Event 102, RemoteDesktopService-RdpsCoreTS



General



The server has terminated main RDP connection with the client.



[ Name] Microsoft-Windows-RemoteDesktopServices-RdpCoreTS



[ Guid] {1139C61B-B549-4251-8ED3-27250A1EDEC8}



EventID 102



Version 0



Level 4



Task 4



Opcode 17



Keywords 0x4000000000000000



- TimeCreated



[ SystemTime] 2019-08-21T16:18:58.526972300Z



EventRecordID 1168



- Correlation



[ ActivityID] {F42025B4-701E-4D3A-868E-96285FB50000}



- Execution



[ ProcessID] 576

[ ThreadID] 1784



Channel Microsoft-Windows-RemoteDesktopServices-RdpCoreTS/Operational



Computer



- Security



[ UserID] S-1-5-20





EventData

====================================================================================================================



Event 145, RemoteDesktopService-RdpsCoreTS



General



During this connection, server has not sent data or graphics update for 0 seconds (Idle1: 0, Idle2: 0).



[ Name] Microsoft-Windows-RemoteDesktopServices-RdpCoreTS

[ Guid] {1139C61B-B549-4251-8ED3-27250A1EDEC8}



EventID 145



Version 0



Level 4



Task 4



Opcode 19



Keywords 0x4000000000000000



- TimeCreated



[ SystemTime] 2019-08-21T16:18:58.526978200Z



EventRecordID 1169



- Correlation



[ ActivityID] {F42025B4-701E-4D3A-868E-96285FB50000}



- Execution



[ ProcessID] 576

[ ThreadID] 1784



Channel Microsoft-Windows-RemoteDesktopServices-RdpCoreTS/Operational



Computer



- Security



[ UserID] S-1-5-20





- EventData



IdleSeconds 0

IdleSeconds1 0

IdleSeconds2 0

====================================================================================================================



Event 148, RemoteDesktopService-RdpsCoreTS



General



Channel rdpinpt has been closed between the server and the client on transport tunnel: 0.



[ Name] Microsoft-Windows-RemoteDesktopServices-RdpCoreTS



[ Guid] {1139C61B-B549-4251-8ED3-27250A1EDEC8}



EventID 148



Version 0



Level 4



Task 4



Opcode 17



Keywords 0x4000000000000000



- TimeCreated



[ SystemTime] 2019-08-21T16:18:58.526983100Z



EventRecordID 1170



- Correlation



[ ActivityID] {F42025B4-701E-4D3A-868E-96285FB50000}



- Execution



[ ProcessID] 576

[ ThreadID] 1784



Channel Microsoft-Windows-RemoteDesktopServices-RdpCoreTS/Operational



Computer



- Security



[ UserID] S-1-5-20





- EventData



ChannelName rdpinpt

TunnelID 0

===================================================================================================================



Event 148, RemoteDesktopService-RdpsCoreTS



General



Channel rdpcmd has been closed between the server and the client on transport tunnel: 0.





[ Name] Microsoft-Windows-RemoteDesktopServices-RdpCoreTS



[ Guid] {1139C61B-B549-4251-8ED3-27250A1EDEC8}



EventID 148



Version 0



Level 4



Task 4



Opcode 17



Keywords 0x4000000000000000



- TimeCreated



[ SystemTime] 2019-08-21T16:18:58.526986700Z



EventRecordID 1171



- Correlation



[ ActivityID] {F42025B4-701E-4D3A-868E-96285FB50000}



- Execution



[ ProcessID] 576

[ ThreadID] 1784



Channel Microsoft-Windows-RemoteDesktopServices-RdpCoreTS/Operational



Computer



- Security



[ UserID] S-1-5-20





- EventData



ChannelName rdpcmd

TunnelID 0

====================================================================================================================



Event 148, RemoteDesktopService-RdpsCoreTS



Channel rdplic has been closed between the server and the client on transport tunnel: 0.



[ Name] Microsoft-Windows-RemoteDesktopServices-RdpCoreTS

[ Guid] {1139C61B-B549-4251-8ED3-27250A1EDEC8}



EventID 148



Version 0



Level 4



Task 4



Opcode 17



Keywords 0x4000000000000000



- TimeCreated



[ SystemTime] 2019-08-21T16:18:58.526989600Z



EventRecordID 1172



- Correlation



[ ActivityID] {F42025B4-701E-4D3A-868E-96285FB50000}



- Execution



[ ProcessID] 576

[ ThreadID] 1784



Channel Microsoft-Windows-RemoteDesktopServices-RdpCoreTS/Operational



Computer



- Security



[ UserID] S-1-5-20





- EventData



ChannelName rdplic

TunnelID 0



Look forward to hearing from the community, and solving this problem.

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