Windows 7 I can't install March and April security updates but all other updates are OK

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A way to make all the list content to "Favorites"

Hello,

My Windows Update problem is with my Lab.'s laptop running Windows 7 (64 bit). At the end of March, I started to notice that the laptop kept on installing a few security/rollup updates of Windows Updates (namely KB4088875, KB4088878 and KB4088881). ( There was a blue-screen failure at the end of Friday evening Mar. 30 when I pressed the hibernation button to take the laptop to go home. But it booted up OK after I switched it on again at home. ) More recently, it's failed the April security updates (namely KB4093118, KB4093108).

I went to look at the error code in "Review your update history". The first one failed with error code "80070005". The end one had error code "800F0826".

I can update other Windows Updates, even the "Cumulative security update for Internet Explorer: April 10, 2018" in April, ie. KB4092946, but just not the above-mentioned ones. The laptop seems OK otherwise.

The symptom has been that: it installed OK in current session and when I went to restart it, it seemed to go as far as 13% and then shut down and after the restart, it'd go only up to 13% again before declaring "Failure configuring windows updates. Reverting changes..." and reverting back to the previous state (shutting down and restarting).

I've tried to install the individual update(s) manually or install the update(s) in "clean boot". But it's all failed with the above 13% feature.


I've tried virtually everything mentioned in https://support.microsoft.com/en-us/help/10164, including "Windows Update Troubleshooter", renaming c:\Windows\SoftwareDistribution /catroot2 folder. I didn't try installing "Servicing Stack Update" (KB3177467) as my system has got this update already since 2016. I tried not to do any repair install as the laptop seems fine as it can install all other updates etc..

I put the CBS.zip (which has the CBS.log) temporarily at : https://www.c-ad.bnl.gov/kinyip/download/CBS.zip . ( I'll delete this when this file is no longer useful. )

I've asked a young computer/IT guy to look at it but he couldn't solve the problem after one day. Today, for an experiment, I tried to install the optional KB4075211
(February 22, 2018—KB4075211 (Preview of Monthly Rollup) and it worked, too. So, the laptop doesn't really fail every "Monthly Rollup" but just Mar./Apr. (so far).

"sfc /scannow" shows no error. So is "chkdsk /f".


I searched for 13% in CBS.log and saw :
============
2018-04-16 14:32:44, Info CBS Progress: UI message updated. Operation type: Update. Stage: 1 out of 1. Percent progress: 13.
2018-04-16 14:32:44, Info CBS DriverUpdateInstallUpdates failed [HRESULT = 0x80070005 - E_ACCESSDENIED]
2018-04-16 14:32:44, Error CBS Doqe: Failed installing driver updates [HRESULT = 0x80070005 - E_ACCESSDENIED]
2018-04-16 14:32:44, Info CBS Perf: Doqe: Install ended.
2018-04-16 14:32:44, Info CBS Failed installing driver updates [HRESULT = 0x80070005 - E_ACCESSDENIED]
2018-04-16 14:32:44, Error CBS Shtd: Failed while processing non-critical driver operations queue. [HRESULT = 0x80070005 - E_ACCESSDENIED]
=====================================================================================================

Somebody here :
https://social.technet.microsoft.com...w7itproinstall

said that he solved the problem : " .... I had to take ownership and reset permissions on about 100 different reg subkeys of HKLM\System\CurrentControlSet\Enum\Root .... "

I almost wanted to do the other day. But the above message was ~2011 and so I hesitated a bit. I've got another Windows 7 machine in 32-bit and I checked the permissions for HKLM\System\CurrentControlSet\Enum\Root. Both Windows 7 machines got the same permission. But the 32-bit Windows can install the recent Mar./Apr. security updates.

Any advice/instruction ?? I'll really appreciate !

Kin

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