Windows 10 I have been locked out of my personal laptop for a week now. Forgot pin/password and fingerprint reader isn't working. Please help

  • Thread starter Thread starter Mary Antoun
  • Start date Start date
M

Mary Antoun

I've been in contact with Microsoft to gain access to my account every day. First, they told me to reset my password, but there would be a 30-day wait. I can't wait 30 days as I have to file my taxes among other reasons. I'm not a hacker or anything. Just an old lady who forgot her Microsoft password and lost fingerprint reader access after cleaning the outside of the laptop somehow. Message from Microsoft- Microsoft Account Team <*** Email address is removed for privacy ***> 12:43 AM (12 hours ago) to me: "Your security is important to us. Recently, we received several requests to gain access to **********

Continue reading...
 
You must log in or register to reply here.

Similar threads

R
Windows 11 My laptop is locked for 2 hours... I know my 6digit pin ... my fingerprint used to work before... I forgot my login password.... in login section it s
Replies
0
Views
10
ROSHAN KUMAR GUPTA
R
J
Windows 11 Forgot pin & cannot reset the pin because I updated my security information and therefore cannot login to reset the pin for 30 days. Is there a way ar
Replies
0
Views
17
Jaiden Evans
J
T
Windows 10 Forgot Admin Password and I don't know what's my Pin, usually use fingerprint but now requires pin!
Replies
0
Views
10
Thor Thera
T
T
Windows 11 I set up a false account on my laptop and am now locked out of it
Replies
0
Views
13
Tajhaun Donaldson
T
M
Windows 10 Hello, I was recently locked out of my Lenovo laptop after cleaning the fingerprint reader. Would changing my Microsoft password for the email accoun
Replies
0
Views
7
Mary Antoun
M
Back
Top