Windows Vista I NEED TO KNOW IF THIS IS THE RIGHT FORUM TO GET ANSWERS TO SOME OF MY PROBLEMS?

  • Thread starter Thread starter SandraGallo
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SandraGallo

A. About five years before my husband passed, while unemployed for 18 months, I noticed sometime
during that 18 months that some things had changed on my computer but he denied doing anything
to it. I have had nothing but problems with it ever since.

B. To try to rid myself of all the problems I have been having, I did a restore from the computers
SYSTEM RESTORE-RESTORE TO FACTORY STATUS but noticed no changes after that restore. Recently,
I did a RESTORE TO FACTORY STATUS using my factory SYSTEM RESTORE DISKS. I noticed a "SCRIPTED
RESTORE" in my list of restore points immediately after I did the restore. It was the first
restore point after factory disk restore of the computer and it did not restore it back to
factory status as I had expected.

Problems I've been having and questions I have:

1. Multiple script errors from multiple sources.

2. Often I keep getting this message:

Windows has recovered from an unexpected shutdown

This is what I received when I viewed the problem:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033

Additional information about the problem:

BCCode: 1000008e
BCP1: C0000005
BCP2: 81C52785
BCP3: 86B5B064
BCP4: 00000000
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

3. Computer or web sites hang constantly.



4. Computer is shutting down unexpectedly frequently.

5. When I first got the computer, I set it up for only one administrator, but now there is an Administrator
and an Administrators listed along with many other items.

6. Through things I found on the computer, my husband had set up a "VIRTUAL MACHINE" and a "VIRTUAL PRIVATE
NETWORK," whatever that is. I think he did something that is controlling my computer and keeps me from
controlling it myself, where on the internet I go, and what I can or cannot do on my computer. How do
I rid my computer of this?

7. What is shadowing? Is this something he set up to watch what I was doing on the computer?

8. I know he was doing these things remotely from his computer which was running Windows XP.

9. My computer is running Windows Vista, his was running Windows XP. Many times when updating something or
downloading something, I will get the message that the update or the download is not compatable with my
system of Windows XP and I know my system is Windows Vista. Somehow I feel there is something he put
on my computer that incorporated Windows XP and Vista onto my computer.

10. I know he used GROUP POLICY and SQL.10.
11. Originally, we had a home network named xxxxxxx,and sometime
during the time we had the original modem is when I noticed the changes to my computer. Then we
required a new modem from our carrier which they installed and set up a new home network per my request.
After that, I noticed that, the new network was showing up as a sub-network to the original network
instead of a totally new and separate network.

12. Is there anyone out there who can walk me through getting rid of all that he has done to my computer
and get it back to factory status? I don't have the money to take the computer to a shop nor
purchase a new one as I am on a very strict budget with no extra money beyond my monthly bills. I
use my computer constantly and all these problems prevent me from accomplishing
what I want or need to accomplish because I spend all my time trying to fix the errors I am getting.

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