Windows 11 I want to set up a new laptop with a gmail account as an alias, but Microsoft account website is saying that this gmail account is already in use. How

  • Thread starter Thread starter Amanda Escribano
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Amanda Escribano

I'm trying to setup a new laptop for a friend. She had an old laptop running Windows 8 using an e-mail address from an ISP that no longer exists. I want to set up the new laptop using her existing gmail account as an alias, but I am getting a message back saying that this gmail account is already in use.How do I resolve this?Illustration to make it understandable...Old laptop (running Windows 8)Sign-in: *** Email address is removed for privacy *** uses <her-email>@gmail.comNew laptop (running Windows 11)Sign-in: <her-email>@outlook.com <-- had to create this, as it wouldn't accept <her-email>@gmail.c

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