S
Shaela
I have a Catch-22 problem. YES! I have Administrator access! Questions are in RED. OK, orange it is! Sheesh. Not allowed RED!!!!
Preamble: Like millions of others, I arrived home to fine my 7 shanghaied to 10. With so much grief, I resorted to using my Vista box but the Internet is holding my Internet access hostage unless I upgrade(????) or in my case, start the Win 10 box.
When I click the Start button (upgraded to "The Windows icon"), nothing happens. It is a white icon. When I mouseover, it turns a cold blue.
If I right-click the Start/Window icon I get the generic list of last-used programs software scripts apps.
System Restore results in one option - Create a Recovery drive, or Restore. There is NO "Restore point" It failed during the alleged "upgrade" to 10. So I'm left with one option - to create a Recovery drive. But when I click that,
There is another message/LINK that states "If you're having problems with your PC, go to Settings and try resetting it".
I click that, and nothing happens. Do I have to go somewhere and pay to make the icon open?
Questions about that last item:
I can't reinstall Win 10, because it says Win 7, and the System says this is the uninvited unauthorized Win 10.
System shows there are no Devices problems- but that doesn't mean there are none - it's just not showing any. Is there a dependable trustworthy place to look and see WHY "A problem occurred while creating the recovery drive"?
If you are just another *AI with a generic response - please - go ask a human and get it right the first time - thanks.
S
* AI = Artificial Idiot by GiGo
Continue reading...
Preamble: Like millions of others, I arrived home to fine my 7 shanghaied to 10. With so much grief, I resorted to using my Vista box but the Internet is holding my Internet access hostage unless I upgrade(????) or in my case, start the Win 10 box.
- This is a problem that came after the unauthorized downgrade from 7 to 10.
When I click the Start button (upgraded to "The Windows icon"), nothing happens. It is a white icon. When I mouseover, it turns a cold blue.
If I right-click the Start/Window icon I get the generic list of last-used programs software scripts apps.
System Restore results in one option - Create a Recovery drive, or Restore. There is NO "Restore point" It failed during the alleged "upgrade" to 10. So I'm left with one option - to create a Recovery drive. But when I click that,
- Click "Create Recovery drive",
- Check box is checked for "Back up system files to the recovery drive". Clicked Next.
- RESULT: "
"We can't create the recovery drive"
"A problem occurred while creating the recovery drive".
No error code! No hints. Nothing else. Just a "problem".
There is another message/LINK that states "If you're having problems with your PC, go to Settings and try resetting it".
I click that, and nothing happens. Do I have to go somewhere and pay to make the icon open?
Questions about that last item:
- Contrary to the link statement, I have no "problems" with my PC. Windows 10 has a problem! But has no clue as to what it is. How do I find out what the error problem is?
- When I click on the link to get to Settings to 'reset it' - nothing happens. Is it a pay-per-fix - where do I pay?
- In Control Panel > System and Security, the option is to "Backup and Restore (Windows 7)" Note, it says "7" not the uninvited, unauthorized downgrade to 10! And, clicking that takes me back full circle.
Is it because Microsoft installed 10 over 7 that it cannot Backup and do a system recovery?
I can't reinstall Win 10, because it says Win 7, and the System says this is the uninvited unauthorized Win 10.
System shows there are no Devices problems- but that doesn't mean there are none - it's just not showing any. Is there a dependable trustworthy place to look and see WHY "A problem occurred while creating the recovery drive"?
If you are just another *AI with a generic response - please - go ask a human and get it right the first time - thanks.
S
* AI = Artificial Idiot by GiGo
Continue reading...