Windows 10 Intel HD Graphics 5000 driver install error

[BigGuy58]

Does anyone know what this means? What are the further steps to take.

Zoom and sometime YouTube videos hang the video

Thanks in advance for your assistance


Device Manager Graphics section

General tab says "This device is working properly"

But the Events Tab Information box says


Device PCI\VEN_8086&DEV_0A26&SUBSYS_20548086&REV_09\3&11583659&0&10 requires further installation


This is a clean re-install of windows 10

Driver date 11/4/2020, Version 20.19.15.5171 This was there on the previous version of the driver


Computer info

Intel NUC

Processor Intel Core i5-4250u CPU @1.30 GHZ


Device name SMK-NUC

Processor Intel(R) Core(TM) i5-4250U CPU @ 1.30GHz 1.90 GHz

Installed RAM 16.0 GB (15.5 GB usable)

Device ID C8C407A3-B22B-4DD7-ABA4-9463B429389F

Product ID 00330-80000-00000-AA574

System type 64-bit operating system, x64-based processor

Pen and touch No pen or touch input is available for this display


Edition Windows 10 Pro

Version 20H2

Installed on ‎2/‎7/‎2021

OS build 19042.804

Experience Windows Feature Experience Pack 120.2212.551.0

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