Windows 10 Internet E-mail pop-up

  • Thread starter Thread starter CaraHuhman
  • Start date Start date
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CaraHuhman

In the last 3 days I have started getting this popup every few seconds (i've blacked out my personal e-mail) on my gmail account that I have had on this computer for at least 5 years (I use Outlook 2013). I am not receiving or able to send any email on this computer but am able on my phone and tablet.



I have followed the instructions below that I found in this community (apparently this is not uncommon) and it still happens:





I also followed a Microsoft video that said how to validate the imap and smtp servers are set up correctly within the e-mail advanced settings. My IMAP Port number is correct but my SMTP port is not, but when i change it, save and go back in it reverts back to 557 instead of 465. My encryption is set at SSL and TSL respectively.


Gmail

Server: imap.gmail.com

Port: 993


Encryption: SSL/TLS

Server: pop.gmail.com

Port: 995

Encryption: SSL/TLS


Server: smtp.gmail.com

Port: 465


Encryption: SSL/TLS
I am definitely not tech saavy and am at my wits end.

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