Windows 10 Issues with Windows hello fingerprint reader

  • Thread starter Thread starter CamrynK
  • Start date Start date
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CamrynK

I just got this computer and the fingerprint reader is giving me problems. The reader itself is working fine and letting me use it, the issue lies with windows hello. I want to add another fingerprint to the prints that would work, but when I go into the settings to do that it just tells me that windows hello is currently unavailable. The button for remove is also greyed out and does not work. I also can't access my windows hello pin to edit it. Over all I am very frustrated that I can not edit my fingerprints or my pin, please someone help me out here. The computer is an inspiron 7000 Windows

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