Windows 10 Kernal Power, Event 41 task Category (63)

[IcemanUK85]

Hi all, I have been battling with an issue on my new build PC. Please help! Feelike I am loosing my mind!



I recently build a new system and then cleanly installed windows to that system. Ever since then I have been plagued with random shutdowns, both when performing tasks and when the machine is idle. At the moment I seem to be getting around 7-10 restarts/shutdowns daily, which is now seriously hurting my productivity. Checking the events log I keep seeing this above error amongst others when the machine has rebooted.



I have already performed a number of steps trying to fix the fault, listed here..

• Bios Update
• Checked drivers and performed updates to the latest ones (I think I got them all)
• Replaced the PSU and all power cables including wall plug
• Checked all connections and reseated the RAM and GPU
• Re-installed Windows 10 from scratch (twice)
• Unplugged all non-essential devices (currently working on just monitor, network cable, mouse, and keyboard)
• Checked Temps and airflow (as is a new system with new fans there is no dirty, temps are stable and within peak operating window)
• Changed power performance settings

I am not really sure what to do next..



My Machine specs are as follows:

Ryzen 3700x, Aorus X570 Pro (non wifi), 32gb Corsair Vengence 3600mhz ram, GTX1080ti, PSU Corsair RM750x



Error log for Kernel Power


Log Name: System

Source: Microsoft-Windows-Kernel-Power

Date: 01/02/2021 11:55:38

Event ID: 41

Task Category: (63)

Level: Critical

Keywords: (70368744177664),(2)

User: SYSTEM

Computer: Chris-Home

Description:

The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />

<EventID>41</EventID>

<Version>8</Version>

<Level>1</Level>

<Task>63</Task>

<Opcode>0</Opcode>

<Keywords>0x8000400000000002</Keywords>

<TimeCreated SystemTime="2021-02-01T11:55:38.0929888Z" />

<EventRecordID>3300</EventRecordID>

<Correlation />

<Execution ProcessID="4" ThreadID="8" />

<Channel>System</Channel>

<Computer>Chris-Home</Computer>

<Security UserID="S-1-5-18" />

</System>

<EventData>

<Data Name="BugcheckCode">0</Data>

<Data Name="BugcheckParameter1">0x0</Data>

<Data Name="BugcheckParameter2">0x0</Data>

<Data Name="BugcheckParameter3">0x0</Data>

<Data Name="BugcheckParameter4">0x0</Data>

<Data Name="SleepInProgress">0</Data>

<Data Name="PowerButtonTimestamp">0</Data>

<Data Name="BootAppStatus">0</Data>

<Data Name="Checkpoint">0</Data>

<Data Name="ConnectedStandbyInProgress">false</Data>

<Data Name="SystemSleepTransitionsToOn">0</Data>

<Data Name="CsEntryScenarioInstanceId">0</Data>

<Data Name="BugcheckInfoFromEFI">false</Data>

<Data Name="CheckpointStatus">0</Data>

<Data Name="CsEntryScenarioInstanceIdV2">0</Data>

<Data Name="LongPowerButtonPressDetected">false</Data>

</EventData>

</Event>

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