Windows 11 Laptop freezes when opening Copilot

  • Thread starter Thread starter Huỳnh Tuấn Phong
  • Start date Start date
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Huỳnh Tuấn Phong

Whenever I open Copilot, my laptop suddenly freezes. I cannot move my mouse but can still hear sound from a video. Only after Copilot is loaded (about 2 seconds) does my laptop become normal. The same thing happens when I close or refresh Copilot. I am using Windows 11 23H2, R5 6600H, 3050TI, 16GB RAM. Tried to reinstall Windows but didn't work. The only solution so far is to delete Nvidia GPU driver, which will disable it too but at least this works. Then I tried multiple versions of Nvidia driver but the problem keeps happening after installing a driver. Tried scannow, DISM, Windows update,

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