F
FranciscoMatignon
Hello! I own a CLEVO N850 laptop (that's an i7 7700hq, 32gb ram and a gtx 1050ti) running windows 10, that's freezing with unresponsive mouse and keyboard, audio locked to a loop of the last thing that was playing, and the only way to come out of it is by restarting the pc (tried leaving it on for an hour and it hadn't unlocked).
Although I can't tie this behaviour to any particular activity (it seems to happen randomly), I did notice that everytime it happens there's this log in the event viewer (it's in spanish):
Nombre de registro:System
Origen: Microsoft-Windows-UserModePowerService
Fecha: 04/12/2020 11:51:34
Id. del evento:12
Categoría de la tarea
10)
Nivel: Información
Palabras clave:
Usuario: SYSTEM
Equipo: Pyxis-Lamda
Descripción:
El proceso C:\Windows\SysWOW64\powercfg.exe (identificador de proceso:11252) restableció el esquema de directivas de {8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c} a {8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c}
XML de evento:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-UserModePowerService" Guid="{ce8dee0b-d539-4000-b0f8-77bed049c590}" />
<EventID>12</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>10</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000000000000</Keywords>
<TimeCreated SystemTime="2020-12-04T14:51:34.231037000Z" />
<EventRecordID>93517</EventRecordID>
<Correlation />
<Execution ProcessID="80" ThreadID="2816" />
<Channel>System</Channel>
<Computer>Pyxis-Lamda</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="ProcessPath">C:\Windows\SysWOW64\powercfg.exe</Data>
<Data Name="ProcessPid">11252</Data>
<Data Name="OldSchemeGuid">{8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c}</Data>
<Data Name="NewSchemeGuid">{8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c}</Data>
</EventData>
</Event>
Note how it's resetting to the very same power plan.
It might be important to add at this point that I have been doing some tweaking to the power settings of this computer: I used msconfig to park one of the cpu cores (that means I'm running on 7 logical cores instead of 8), and used ThrottleStop to undervolt my cpu, cpu cache and igpu in order to be able to mantain decent temps while doing computer graphics work, since the cooling on this particular model seems to be very bad. This tweaking has made the problem noticeably worse in terms of freeze frequency, but at the same time it's the only way I can get my computer to not overheat, so it would be great to find a way to mantain this changes while eliminating the freezing issue.
Also, Clevo laptops have a pre-installed program called Control Center for managing power setting presets.
Is there a fix for this? Could powercfg.exe be prevented from resetting the directives somehow? Thanks in advance. Francisco.
Continue reading...
Although I can't tie this behaviour to any particular activity (it seems to happen randomly), I did notice that everytime it happens there's this log in the event viewer (it's in spanish):
Nombre de registro:System
Origen: Microsoft-Windows-UserModePowerService
Fecha: 04/12/2020 11:51:34
Id. del evento:12
Categoría de la tarea
10)Nivel: Información
Palabras clave:
Usuario: SYSTEM
Equipo: Pyxis-Lamda
Descripción:
El proceso C:\Windows\SysWOW64\powercfg.exe (identificador de proceso:11252) restableció el esquema de directivas de {8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c} a {8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c}
XML de evento:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-UserModePowerService" Guid="{ce8dee0b-d539-4000-b0f8-77bed049c590}" />
<EventID>12</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>10</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000000000000</Keywords>
<TimeCreated SystemTime="2020-12-04T14:51:34.231037000Z" />
<EventRecordID>93517</EventRecordID>
<Correlation />
<Execution ProcessID="80" ThreadID="2816" />
<Channel>System</Channel>
<Computer>Pyxis-Lamda</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="ProcessPath">C:\Windows\SysWOW64\powercfg.exe</Data>
<Data Name="ProcessPid">11252</Data>
<Data Name="OldSchemeGuid">{8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c}</Data>
<Data Name="NewSchemeGuid">{8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c}</Data>
</EventData>
</Event>
Note how it's resetting to the very same power plan.
It might be important to add at this point that I have been doing some tweaking to the power settings of this computer: I used msconfig to park one of the cpu cores (that means I'm running on 7 logical cores instead of 8), and used ThrottleStop to undervolt my cpu, cpu cache and igpu in order to be able to mantain decent temps while doing computer graphics work, since the cooling on this particular model seems to be very bad. This tweaking has made the problem noticeably worse in terms of freeze frequency, but at the same time it's the only way I can get my computer to not overheat, so it would be great to find a way to mantain this changes while eliminating the freezing issue.
Also, Clevo laptops have a pre-installed program called Control Center for managing power setting presets.
Is there a fix for this? Could powercfg.exe be prevented from resetting the directives somehow? Thanks in advance. Francisco.
Continue reading...