Windows 10 Laptop is not shutting down

  • Thread starter Thread starter Satyam Barnwal
  • Start date Start date
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Satyam Barnwal

When I am shutting down my laptop, it says it's shutting down then display goes black but keyboard and power button light still says lit and after few seconds lock screen shows up. Adding to it, it's also not detecting TPM 2.0 in windows but it's enabled in BIOS and when I off/on it again it detects but after a restart it again doesn't.Edit : In System Information I am getting this error for TPMReasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Un-allowed DMA-capable bus/device(s) detected, WinRE is not configured, TPM is not usableI am currently

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