Windows 10 Laptop PS/2 Keyboard and Touchpad not working

  • Thread starter Thread starter acetylenegas
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acetylenegas

A few days ago, while I was just surfing on firefox, I lost keyboard and touchpad functionality on my Lenovo Z575 Ideapad. Initially, I thought the computer froze so I shut it down hard way. When I restarted the laptop, I still had no keyboard or touchpad functionailty.



I have tried many solutions I have seen online including:



  1. Updating and uninstalling the relevant drivers in Device Manager
  2. Tried a system restore
  3. Did a system reset
  4. Opened up the laptop itself and took out and reattached the keyboard to the motherboard.
  5. Tried to see if it worked in safe mode



Strangely enough, the keyboard seems to work in the bios and occasionally I may be able to Fn+F2 (black out screen) or Fn+up (adjust screen brightness) on startup, but Both it and the touchpad do not work and my suspicions are that it is a software issue related to Windows 10 itself.



Has anyone experienced a similar issue like this and solved it. If so, please share. Thanks


P.S. Previously I was asked to include my nfo file for the laptop.

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