Windows 10 Laptop stuck on manufacturer logo and not loading

  • Thread starter Thread starter David Mpete
  • Start date Start date
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David Mpete

Hello everyone, my acer Aspire 3 showed a blue screen error "unexpected store exception" and after that I shut it down using the power button. But now when i turn it on it only shows the Acer logo and does not show any signs of loading. I can't access the BIOS and I tried holding down the power button and switching it on repeatedly to enter the repair mode and it also doesn't it only shows the logo. Has anyone experienced this and what could be the problem?

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