Windows 11 Laptop turns to black screen after logging in and can't turn off

  • Thread starter Thread starter Eric Kozma
  • Start date Start date
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Eric Kozma

I was on my laptop and I was logging into my account and everything seemed normal. After I entered my password, the screen turned grey for a second then turned black. I also can't turn it off with the power button or by closing the lid. I know this because the fan is very noisy and my mouse has lights when the computer is on. My laptop uses Windows 11. Is this a virus or something else?

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