J
Jorge.dr
Hi everyone
I bought the Linx 12x64 12.5'' Tablet + Keyboard Cover a year ago from the Microsoft Store, and a couple of months back some keyboard keys stopped working.
I have tried cleaning the keys and formatting the tablet. I think it is a hardware issue. What are your thoughts?
I would be interested to hear from possible solutions (or causes) and ultimately to know where I can get a replacement.
Thank you for your help.
Jorge
_____________________________________________
List of keys that do not work from top to bottom to the best of my knowledge:
F1 F2 F3* F4 F5 F6 F7 F8 ... F10 ... F12
1 2 3 4 ... ** ... 7 8 9 0
*F3 works on its own (e.g. as a function within notepad) but not combined with the "Fn" key.
** 5 and 6 are the only numbers that work
*** I tested the keys in the Notepad, and other software I use daily (Microsoft Edge, Chrome, Word, etc.) The keyboard still does not work.
_____________________________________________
Product Details:
Edition
Windows 10 Home
Version
1803
OS Build
10.0.17134.407
Serial #
CN1173T01000940
Processor
Intel(R) Atom(TM) x5-Z8350 CPU @ 1.44GHz
Graphics card
Intel(R) HD Graphics
System
OSType64BitX64
RAM
Keyboard
4 GB
5-pin QWERTY keyboard with island-style keys
Continue reading...
I bought the Linx 12x64 12.5'' Tablet + Keyboard Cover a year ago from the Microsoft Store, and a couple of months back some keyboard keys stopped working.
I have tried cleaning the keys and formatting the tablet. I think it is a hardware issue. What are your thoughts?
I would be interested to hear from possible solutions (or causes) and ultimately to know where I can get a replacement.
Thank you for your help.
Jorge
_____________________________________________
List of keys that do not work from top to bottom to the best of my knowledge:
F1 F2 F3* F4 F5 F6 F7 F8 ... F10 ... F12
1 2 3 4 ... ** ... 7 8 9 0
*F3 works on its own (e.g. as a function within notepad) but not combined with the "Fn" key.
** 5 and 6 are the only numbers that work
*** I tested the keys in the Notepad, and other software I use daily (Microsoft Edge, Chrome, Word, etc.) The keyboard still does not work.
_____________________________________________
Product Details:
Edition
Windows 10 Home
Version
1803
OS Build
10.0.17134.407
Serial #
CN1173T01000940
Processor
Intel(R) Atom(TM) x5-Z8350 CPU @ 1.44GHz
Graphics card
Intel(R) HD Graphics
System
OSType64BitX64
RAM
Keyboard
4 GB
5-pin QWERTY keyboard with island-style keys
Continue reading...