G
GiselaKwiatkowski
Hi,
I'm having trouble with my Logitech C170 webcam - when I open Skype or the Windows Camera app, it just shows a dark/
green screen:
When I try Facebook video call, it says "hardware access error". Using a desktop PC with Windows 10 (all latest updates installed). However, the webcam does work correctly when plugging it in to a different PC/laptop and I have installed the 'Logitech Camera Settings' app and here the image also shows correctly.
I have tried the following to resolve:
- ensured that Camera access is ON in the Settings and that apps have access permission
- ensured that webcam is showing correctly in Device Manager
- updated the driver
- uninstalled and reinstalled the driver
- checked Norton Antivirus in case it is blocking access, however I could not find any camera-related options (I have read about SafeCam tool online but I do not seem to have this in my account)
I would appreciate any advice.
Many thanks!
Continue reading...
I'm having trouble with my Logitech C170 webcam - when I open Skype or the Windows Camera app, it just shows a dark/
green screen:
When I try Facebook video call, it says "hardware access error". Using a desktop PC with Windows 10 (all latest updates installed). However, the webcam does work correctly when plugging it in to a different PC/laptop and I have installed the 'Logitech Camera Settings' app and here the image also shows correctly.
I have tried the following to resolve:
- ensured that Camera access is ON in the Settings and that apps have access permission
- ensured that webcam is showing correctly in Device Manager
- updated the driver
- uninstalled and reinstalled the driver
- checked Norton Antivirus in case it is blocking access, however I could not find any camera-related options (I have read about SafeCam tool online but I do not seem to have this in my account)
I would appreciate any advice.
Many thanks!
Continue reading...