Windows 11 Lost Phone to Access Authenticator App / Cannot Access to Windows

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Question1628

Hello Microsoft Community,For the past year, I was able to login to my laptop using my fingerprint. One day, for some reason, the login criteria asked me to provide a password.I forgot the password so when I tried to reset it, there was two-step authentication.Unfortunately, I lost my phone with the app, so I do not have the access to the laptop.I searched a way to connect directly to Microsoft Customer Service, but they moved online.Therefore, I am seeking your advice on how I can regain access to Windows with my ID.

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