Windows 10 MACHINE_CHECK_EXCEPTION error causing computer to freeze intermittently

  • Thread starter Thread starter markmcgrane
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markmcgrane

Hi there,


I have been having an issue that has been increasing in frequency in recent weeks. When I do anything remotely intensive on my computer (playing video games, working, etc) my computer will freeze, audio stops and the computer reboots.


When I check the Event Viewer, I have the error below:


The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009c (0x0000000080000001, 0xfffff8004a298b30, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 5081bb62-c894-4eff-9749-0b49a18e2638.


I previously have gotten the blue screen with the message advising the error name MACHINE_CHECK_EXCEPTION, however I do not get that anymore and the PC just freezes for a random amount of time and then reboots.


Specs:


Motherboard: Gigabyte Z390 AORUS PRO

CPU: Intel(R) Core(TM) i5-9600K CPU @ 3.70GHz, 3696 Mhz, 6 Core(s), 6 Logical Processor(s)

GPU: Nvidia GeForce RTX 2070 Super

32GB ramp on 4x8GB Corsair DIMM chips


I have updated my BIOS to the latest version as well as run MEMTEST on all 4 ram chips to rule them out as potential issues. The CPU temperature is not reaching above 50 degrees celcius nor is it reaching 100% utilization when the issue occurs. I have also reinstalled windows and formatted the harddrive to rule them out also. At this point, the only remaining piece of hardware on my PC from when the issue began is the harddrive, however any diagnostic I run on it confirms it is working as expected.


At this point, I have run out of ideas as to what could be causing the issue on my PC. I have replaced the PSU along with upgraded most components of my PC at this point but the issue is still occurring.


Mindump link : 020521-24421-01.dmp


If anyone could share some insight into this I would greatly appreciate it.


Kind Regards,

Mark

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