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papaXM
I changed my Microsoft account login alias from the original hotmail to a gmail. Then the hotmail mailbox is gone!!Tried different "self-resolve" portals: recover email/account (email not recognized), add the hotmail back as logging alias (domain is preserved). I asked two agents for help, they are careless, robot-like, repeated, not willing to help.First, they went though all self-resolve links like what I've done, and then they tell me the same sentence: "The Microsoft account is managed by automatic server, and we do not have manual access to it. so, the only solution we can provide to you
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