Windows 10 Microsoft Family: My child's Windows 10 Device doesn't appear in her overview after she logs on. What do I do?

  • Thread starter Thread starter Jungleau
  • Start date Start date
J

Jungleau

Hi,I have tried so many times and have been very frustrated. Basically I have added her to the family, but when I look at her overview it always says 0 device connected. If I go to her Windows 10 PC and check her devices, I can see her PC is actually listed. I can also confirm that she has logged on the online Microsoft Account which has been added to as a family member. But her PC still doesn't appear here. I have restarted her PC over 10 times but the issue remains. Can anyone suggest what I can do here?Regards,Jungle

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