Windows 10 Microsoft Family not tracking device usage anymore

  • Thread starter Thread starter Paddyofurniture
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Paddyofurniture

My son is using a Windows 10 desktop which is up to date. Everything has been working great since enabling it a few years ago. Suddenly, a few days ago, it stopped reporting usage. Everything looks good on my console for him, and his desktop is locked down, he can't make admin level changes to the system. Nothing has changed on our network.What should I be checking? The Microsoft Family app shows that he's logged in. His internet connection is fine.Thank you.

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