Windows 11 Microsoft keeps asking to confirm parental consent for my child but I've already given it twice

  • Thread starter Thread starter IreneWTRL
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IreneWTRL

Microsoft keeps asking to confirm parental consent for my child but I've already done it. I already provided parental consent twice now and in the family safety app I can see 'remove consent' for my child's account, so consent has been given. However, weeks after giving it, I still get a notice to confirm parental consent for my child. "Second notice: Take action to update account". I don't want my childs' account to get deleted: Yes, I have provided consent. Why is this not working?

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