Windows 10 Microsoft modern keyboard with fingerprint ID not connecting via USB

  • Thread starter Thread starter David CSD
  • Start date Start date
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David CSD

Hello,I have a new Microsoft Modern Keyboard with fingerprint ID - Model NO.:1780 - It's new from deadstock I guess, and never was opened.I try it to connect with the USB cable to multiple computers, but none of them recognize it.I tried it with another cable, but still nothing, only charging indication with this cable too.No USB connection sound.No pop-up window, and no device on the list.Yes, I tuned it on with the switch.The charging led over the up arrow when connected with the USB cable sometimes blinking, then it's just ON signaling it's fully charged. I never saw it in RED.The NumLock,

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