Windows 10 Microsoft Store and Included apps such as Paint, 3D Viewer, etc will not open.

  • Thread starter Thread starter BruceBrecht
  • Start date Start date
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BruceBrecht

I am hoping I do not have to re-install.

Windows 10 Pro Version 1909 (OS Build 18363.778)


I have tried everything (see below) and I believe by the logs that the apps are missing on my PC so they cannot reinstall.

They will flash open ultra quick and close. This is what I have tried.

Any help would be appreciated as it would take hours to set up my system again.


This is what I have tried:


1. Download and run the problem solver for applications and the Windows Store: http://aka.ms/diag_apps10

2. Manually restore store settings:

a) Press the Windows + R keys to open the Run window.

b) Type wsreset.exe and press the Enter key to execute the command.

3. Wait for the process to finish, restart your computer and check that it has been fixed.

4. Run Windows Store Apps Troubleshooter
Windows Key+X > Click Settings > Click Update & security > Click Troubleshoot > Scroll down to the bottom > Click Windows Store Apps > Click Run the Troubleshooter

5. Reset Windows Store through Command Prompt
Type cmd in Windows Search box > Right click on Command Prompt > Run As Administrator > Type WSreset.exe and click Enter > Reboot your computer

6. Re-register All Store apps (You will get many Reds, ignore them)
Windows Key+X > Windows Powershell (Admin) > Copy the following from below and right click in Powershell to paste > Enter > Restart your computer

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

5. Uninstall & Reinstall Store
Windows Key+X > Windows Powershell (Admin) > Copy the following from below and right click in Powershell to paste > Enter

Get-AppxPackage -allusers Microsoft.WindowsStore | Remove-AppxPackage

Copy the following from below and right click in Powershell to paste > Enter > Reboot your computer

Get-AppxPackage -allusers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

7. Run Built-in & Guided Walk through Windows Update troubleshooter
Built-in : Windows Key+X > Click Settings > Click Update & security > Click Troubleshoot > Click Windows Update > Click Run the Troubleshooter

Guided Walk though - https://support.microsoft.com/en-us/help/10164/...

8. Check your Antivirus
Temporarily uninstall / disable AV. Enable after troubleshooting.

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