Windows 10 Microsoft store extra charged me

  • Thread starter Thread starter MCCheung3
  • Start date Start date
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MCCheung3

Hi all,


I am from Hong Kong, I want to finish a in app purchase through Microsoft store, the purchase has not successfully, but the store charges me twice, can anyone help?

  • I tried to contact Microsoft support, but they aren't replying, keep getting "Please visit the Microsoft Store support site to get in touch with an agent." with a useless link that can't open.

  • The purchase is my account's first time purchase through Microsoft Store, but I don't see any refund back to my card account after the store testify my card.

  • I also can't find the "refund" button of the 2 charged fee I mention for my account, I notice I got charged is though my payment app notification.

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