Windows 10 microsoft wireless keyboard 3000 model 1066 usb device not recognized

  • Thread starter Thread starter Bram Tanke
  • Start date Start date
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Bram Tanke

Hi All, One off you customers uses a Microsoft wireless keyboard 3000. When the user plugs the dongle in the computer shows the following message: ‘USB device not recognized’.I’ve seen some other posts on this issue but none of them are solving this.I did the following things:download the Mouse and Keyboard Center but it did not recognize the dongle.Deleted the dongle driver and rebooted.It’s a HP computer installed the latest drivers and Windows updates.I hope someone can find a solution for this issue.

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