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bsnguy
Until the recent Windows updates (currently on 20H2) my monitors would turn off after my set delay and stay off. No longer. Now, they turn off and within a few seconds, turn back on.
I have found this is due to the Microsoft USB Dual Receiver I use with my Microsoft wireless keyboard. If I remove that dongle, my screen stays off. If I keep it plugged in, the screen will turn on shortly after turning off, again.
I have tried uninstalling and reinstalling the driver. I have also tried turning off any "wake" activities for the dongle in device manager. But in device manager there is no power management tab to do this. I have done the same for the Microsoft Mouse and Keyboard Detection Driver. Uninstalled and reinstalled... tried to turn off any wake functions.
For the USB hub devices, where I looked next, I see that "Allow this device to wake the computer" is not only not selected, but it's grayed out so I can't select/unselect it if I wanted to:
More items:
PS C:\WINDOWS\system32> powercfg -devicequery wake_armed
NONE
PS C:\WINDOWS\system32> powercfg -devicequery wake_from_any
Precision Mouse (Mouse and Keyboard Center)
HID-compliant vendor-defined device
Generic Attribute Profile
Generic SuperSpeed USB Hub (001)
Surface Integration Service Device
HK Esquire Hands-Free AG Audio
Intel(R) Display Audio
Scan Parameter Service
Scan Parameter Service (001)
HID Keyboard Device (001)
Precision Mouse Setting
Device Information Service
Marvell AVASTAR Bluetooth Radio Adapter
Bluetooth Device (Personal Area Network) #3
Bluetooth LE Generic Attribute Service
Surface Accessory Firmware Update
Generic USB Hub (006)
Bluetooth LE Generic Attribute Service (001)
BTLE Precision Mouse
Xbox Wireless Adapter for Windows
HID-compliant consumer control device (004)
Generic Access Profile
Bluetooth LE Generic Attribute Service (002)
Device Information Service (001)
Generic USB Hub (008)
Microsoft Bluetooth Enumerator (001)
Device Information Service (002)
Microsoft Wi-Fi Direct Virtual Adapter
Microsoft Wi-Fi Direct Virtual Adapter #2
Microsoft Precision Mouse Integration Device
Bluetooth LE Generic Attribute Service (003)
Device Information Service (003)
Detection Verification
Bluetooth Low Energy GATT compliant HID device
Surface Serial Hub Driver
Microsoft Bluetooth LE Enumerator
Generic Attribute Profile (001)
Bluetooth LE Generic Attribute Service (004)
MX Anywhere 2S (001)
Generic Attribute Profile (002)
Generic Access Profile (001)
Realtek High Definition Audio(SST)
Surface USB Hub Firmware Update
Generic Access Profile (002)
HID-compliant vendor-defined device (016)
Generic Access Profile (003)
Scan Parameter Service (002)
Generic SuperSpeed USB Hub (012)
Microsoft VHD Loopback Controller
BTLE Precision Mouse (002)
Surface Power Meter
Bluetooth Low Energy GATT compliant HID device (001)
Beoplay E8 Hands-Free AG Audio (001)
Bluetooth Low Energy GATT compliant HID device (002)
BTLE Precision Mouse (004)
Bluetooth Device (RFCOMM Protocol TDI) (001)
Generic Attribute Profile (003)
Intel(R) Smart Sound Technology (Intel(R) SST) OED
Bluetooth Low Energy GATT compliant HID device (003)
I would really like to get back to where I was many weeks ago before the latest updates (I've had the same hardware for many months, well before the updates, and no issues with it). My screen should turn off (not sleep mode, just the screen turning off) and stay off until I move my mouse, for example... I'm OK disabling wake from the keyboard, and is what I've been trying to do! But nothing works.
Last point is that I'm running Microsoft Windows 10 on a Microsoft Surface Book 2 with a Microsoft Keyboard and a Microsoft mouse. The reason I decided to get all Microsoft items was to avoid such issues. Seems Microsoft should test things... that they manufacture! Is that too much to ask?
Continue reading...
I have found this is due to the Microsoft USB Dual Receiver I use with my Microsoft wireless keyboard. If I remove that dongle, my screen stays off. If I keep it plugged in, the screen will turn on shortly after turning off, again.
I have tried uninstalling and reinstalling the driver. I have also tried turning off any "wake" activities for the dongle in device manager. But in device manager there is no power management tab to do this. I have done the same for the Microsoft Mouse and Keyboard Detection Driver. Uninstalled and reinstalled... tried to turn off any wake functions.
For the USB hub devices, where I looked next, I see that "Allow this device to wake the computer" is not only not selected, but it's grayed out so I can't select/unselect it if I wanted to:
More items:
PS C:\WINDOWS\system32> powercfg -devicequery wake_armed
NONE
PS C:\WINDOWS\system32> powercfg -devicequery wake_from_any
Precision Mouse (Mouse and Keyboard Center)
HID-compliant vendor-defined device
Generic Attribute Profile
Generic SuperSpeed USB Hub (001)
Surface Integration Service Device
HK Esquire Hands-Free AG Audio
Intel(R) Display Audio
Scan Parameter Service
Scan Parameter Service (001)
HID Keyboard Device (001)
Precision Mouse Setting
Device Information Service
Marvell AVASTAR Bluetooth Radio Adapter
Bluetooth Device (Personal Area Network) #3
Bluetooth LE Generic Attribute Service
Surface Accessory Firmware Update
Generic USB Hub (006)
Bluetooth LE Generic Attribute Service (001)
BTLE Precision Mouse
Xbox Wireless Adapter for Windows
HID-compliant consumer control device (004)
Generic Access Profile
Bluetooth LE Generic Attribute Service (002)
Device Information Service (001)
Generic USB Hub (008)
Microsoft Bluetooth Enumerator (001)
Device Information Service (002)
Microsoft Wi-Fi Direct Virtual Adapter
Microsoft Wi-Fi Direct Virtual Adapter #2
Microsoft Precision Mouse Integration Device
Bluetooth LE Generic Attribute Service (003)
Device Information Service (003)
Detection Verification
Bluetooth Low Energy GATT compliant HID device
Surface Serial Hub Driver
Microsoft Bluetooth LE Enumerator
Generic Attribute Profile (001)
Bluetooth LE Generic Attribute Service (004)
MX Anywhere 2S (001)
Generic Attribute Profile (002)
Generic Access Profile (001)
Realtek High Definition Audio(SST)
Surface USB Hub Firmware Update
Generic Access Profile (002)
HID-compliant vendor-defined device (016)
Generic Access Profile (003)
Scan Parameter Service (002)
Generic SuperSpeed USB Hub (012)
Microsoft VHD Loopback Controller
BTLE Precision Mouse (002)
Surface Power Meter
Bluetooth Low Energy GATT compliant HID device (001)
Beoplay E8 Hands-Free AG Audio (001)
Bluetooth Low Energy GATT compliant HID device (002)
BTLE Precision Mouse (004)
Bluetooth Device (RFCOMM Protocol TDI) (001)
Generic Attribute Profile (003)
Intel(R) Smart Sound Technology (Intel(R) SST) OED
Bluetooth Low Energy GATT compliant HID device (003)
I would really like to get back to where I was many weeks ago before the latest updates (I've had the same hardware for many months, well before the updates, and no issues with it). My screen should turn off (not sleep mode, just the screen turning off) and stay off until I move my mouse, for example... I'm OK disabling wake from the keyboard, and is what I've been trying to do! But nothing works.
Last point is that I'm running Microsoft Windows 10 on a Microsoft Surface Book 2 with a Microsoft Keyboard and a Microsoft mouse. The reason I decided to get all Microsoft items was to avoid such issues. Seems Microsoft should test things... that they manufacture! Is that too much to ask?
Continue reading...