Windows 11 Movies & TV plays film I purchased with audio description

  • Thread starter Thread starter m_reynolds
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m_reynolds

Purchased a film last night and it plays with audio description. Tried multiple times, there is no control I can find to turn it off. I've seen another post that mentions bottom left of the screen. All this has is the volume control and which speakers I want to use. There's nothing in the film info to say I rented a special version and I only have 2 days to watch. Tried playing another film I purchased and no AD on so I know it's not the player. I can't watch like this as it's very intrusive.Is there a way to get another version or get this fixed before the deadline. The email receipt says not

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