M
maverick58AJB
Hi folks,
Please can someone help me get to the bottom of the problems I'm having with my laptop. It's been problematic for a few months now.
The laptop has become really unreliable with freezes/hangs, random resets and the dreaded BSOD
I originally thought it was after the most recent large Windows update but difficult to be sure. My gut feeling is that this is GPU related but even with the latest drivers it still happens. Hopefully the card itself isn't done for.
So far I've tried:
Resetting the PC (although admittedly without creating a bootable drive)
Checking for and installing all Windows updates
Identifying and updating all non MS drivers
Returning it to the shop for them to repair under warranty. According to the service receipt they flashed the BIOS, reinstalled Windows, replaced a fan and the LCD display (?!)
Memory diagnostics (found and fixed a fault)
Disk checker (no faults)
Running "verifier" to force BSOD and check drivers.
Really grateful for any help you can give. Would love to have this working properly before Christmas so we can Zoom my wife's family reliably.
I've included DMP files, system info and specs here: BSOD.zip
Thanks in advance,
Alex
Continue reading...
Please can someone help me get to the bottom of the problems I'm having with my laptop. It's been problematic for a few months now.
The laptop has become really unreliable with freezes/hangs, random resets and the dreaded BSOD
I originally thought it was after the most recent large Windows update but difficult to be sure. My gut feeling is that this is GPU related but even with the latest drivers it still happens. Hopefully the card itself isn't done for.
So far I've tried:
Resetting the PC (although admittedly without creating a bootable drive)
Checking for and installing all Windows updates
Identifying and updating all non MS drivers
Returning it to the shop for them to repair under warranty. According to the service receipt they flashed the BIOS, reinstalled Windows, replaced a fan and the LCD display (?!)
Memory diagnostics (found and fixed a fault)
Disk checker (no faults)
Running "verifier" to force BSOD and check drivers.
Really grateful for any help you can give. Would love to have this working properly before Christmas so we can Zoom my wife's family reliably.
I've included DMP files, system info and specs here: BSOD.zip
Thanks in advance,
Alex
Continue reading...