Windows 11 my bluetooth sculpth comfort desktop keyboard and mouse is not working

  • Thread starter Thread starter 학수안
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학

학수안

1. My keyboard and mouse set is run on a bluetooth basis(microsoft sculpt comfort desktop)2. Both keyboard and mouse are connected to 'one' bluetooth dongle. 3. This is the current situation : 1) my keyboard is working right. 2) my mouse is turned on and showing a green light, and the bottom light is showing a blue light. but not working. 3) I recently had changed the batteries for the mouse. 4) Seems like my laptop and the mouse is connected (the bluetooth center shows that Microsoft USB Dual Receiver Wireless Mouse is connected green). 5) When I connect my bluetooth dongle to the other compu

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