Windows 11 My child's family managed Microsoft account was hijacked.

  • Thread starter Thread starter Korry DuMont
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Korry DuMont

I just learned that my child's Microsoft account was hijacked, his account email and aliases were changed and now we are unable to log in to recover it. When we attempt to reclaim the account, we are told that this account does not exist. What is even more frustrating is that I never received an alert, being the manager of the family account, that this happened. I receive alerts for everything else, but apparently not this. He did not discover the problem till he went to play Minecraft. What can I do to recover his account for him? I purchased Minecraft for him for his birthday, now he is unab

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