Windows 10 My HP laptop is not playing discs. Running windows 10. Device not able to upgrade to Windows 11.

  • Thread starter Thread starter RickySmith6
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RickySmith6

My HP laptop is not playing discs. I have run the trouble shooter & there were no errors found. When I click on the media player the drive ejects & I insert the disc and it searches with a green bar like its searching for the disc. Then nothing happens. It used to play automatically when a disc was inserted. Any ideas for a solution to this issue would be very much appreciated. Thank-you, All the best, Rick Windows 10 installed Device name HP Processor Intel(R) Core(TM) i3-4030U CPU @ 1.90GHz 1.90 GHz Installed RAM 4.00 GB Device ID 9A49070F-AF9A-494D-935E-B6E0DE146C2B Product ID 0

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