Windows 10 My HP Pavilion eg-0077TU screen goes completely black (both on battery and when plugged in) after 10-15 mins of being idle - cannot get the screen bac

  • Thread starter Thread starter Shahidul Hoque BD
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Shahidul Hoque BD

Hello Community,I have recently purchased HP Pavilion eg0077TU laptop which is brought with Windows 10 (Latest Windows Update: Feature 21H1). After purchasing, I am facing the below problem-My screen goes completely black (both on battery and when plugged in) if I leave the laptop running idle for 10 to 15 mins. Once it happens, my power light and charging light (if charging is running) is still active. Even the mouse laser light (if connected with the device) is still active. But nothing gets back the screen from black screen. Every time I need to hard reset (shutdown) and then power on

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