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dlsmith1
Device: Lenovo ThinkPad e595 20NF0012US Ryzen 5 3500U 250Gb SSD
Windows 10 Professional 20H2
I have disconnected all peripheral devices.
After installing an update to Feature update 20H2 on about April 6, 2021, my laptop screen began shaking fiercely. The Logitech USB headset that I use for my job stopped working, and a few other buggy problems arose. Somehow, and I honestly don't know or remember which remedy I tried, stopped the tremoring screen. The other problems persisted, however, (My keyboard type an entire paragraph backward.)
Around the same time, I also installed a Lenovo system update. Not knowing which update was the culprit, I didn't know which one I should remove or rollback. Out of frustration -- and because I desperately need the device for my job -- I attempted a system restore. After 18 hours, the screen was still in a spin, so I shut off the computer and left it alone while I went to bed.
In the morning when I started it, it went into a recovery loop. "An error loading Windows"...(spin, spin)..."Diagnosing"...(spin, spin)..."Restart or try Advanced Options" So I tried to boot into Safe Mode. Both administrator passwords were deemed incorrect, and I am 199% certain they are correct. Eventually, I tried every option to no avail. Windows will not recognize my perfectly correct passwords. And of course, my one-year warranty expired at the very beginning of April. So I am stuck with a piece of useless junk and am now without a job.
My other laptop, running an Insider's Preview edition of Windows 10 works fine for a long time, and then suddenly begins a series of GSOD which would coincide with my work shifts. I don't know if there is a software conflict or a problem using the computer to place and receive phone calls through a web-based platform. I don't know. But it t happened often enough that my downtime on my job exceeded my working hours, and I have been dismissed.
I have tried everything to work out the bugs, but again to no avail. So I have a second piece of junk and no job. I have read articles and forums and watched a million videos, but no one seems to address this exact issue. I can't even reset my computer without a password. I have worked on my own computers and helped family and friends with theirs for over 30 years, beginning with DOS 1.6 or something. I sometimes ran into problems teaching myself because I was determined to figure things out and learn. Which I did. But now, that seems impossible. Instead of working to make Windows more seamless and user-friendly, Microsoft has developed a convoluted piece of trash. But I digress.
Will someone PLEASE answer my question? How do I stop this loop? How do I get Windows to recognize my password? If I use installation media, will I be able to reset the system without a password that Windows likes? The system does not boot, so there is no internet connection. Changing my password online seems useless because the laptop won't receive the information. Please help! I have not slept in over a week because of this mess and the loss of my job.
Continue reading...
Windows 10 Professional 20H2
I have disconnected all peripheral devices.
After installing an update to Feature update 20H2 on about April 6, 2021, my laptop screen began shaking fiercely. The Logitech USB headset that I use for my job stopped working, and a few other buggy problems arose. Somehow, and I honestly don't know or remember which remedy I tried, stopped the tremoring screen. The other problems persisted, however, (My keyboard type an entire paragraph backward.)
Around the same time, I also installed a Lenovo system update. Not knowing which update was the culprit, I didn't know which one I should remove or rollback. Out of frustration -- and because I desperately need the device for my job -- I attempted a system restore. After 18 hours, the screen was still in a spin, so I shut off the computer and left it alone while I went to bed.
In the morning when I started it, it went into a recovery loop. "An error loading Windows"...(spin, spin)..."Diagnosing"...(spin, spin)..."Restart or try Advanced Options" So I tried to boot into Safe Mode. Both administrator passwords were deemed incorrect, and I am 199% certain they are correct. Eventually, I tried every option to no avail. Windows will not recognize my perfectly correct passwords. And of course, my one-year warranty expired at the very beginning of April. So I am stuck with a piece of useless junk and am now without a job.
My other laptop, running an Insider's Preview edition of Windows 10 works fine for a long time, and then suddenly begins a series of GSOD which would coincide with my work shifts. I don't know if there is a software conflict or a problem using the computer to place and receive phone calls through a web-based platform. I don't know. But it t happened often enough that my downtime on my job exceeded my working hours, and I have been dismissed.
I have tried everything to work out the bugs, but again to no avail. So I have a second piece of junk and no job. I have read articles and forums and watched a million videos, but no one seems to address this exact issue. I can't even reset my computer without a password. I have worked on my own computers and helped family and friends with theirs for over 30 years, beginning with DOS 1.6 or something. I sometimes ran into problems teaching myself because I was determined to figure things out and learn. Which I did. But now, that seems impossible. Instead of working to make Windows more seamless and user-friendly, Microsoft has developed a convoluted piece of trash. But I digress.
Will someone PLEASE answer my question? How do I stop this loop? How do I get Windows to recognize my password? If I use installation media, will I be able to reset the system without a password that Windows likes? The system does not boot, so there is no internet connection. Changing my password online seems useless because the laptop won't receive the information. Please help! I have not slept in over a week because of this mess and the loss of my job.
Continue reading...