Windows 10 My PC crashes and freezes

[HamadAlhaidan]

Hello,


Everytime i'm trying to play wow it freezes my PC and i have to manually restart my PC, when i check my PC event viewer i get event 10110 & 10111


As this crash only happens when im playing Wow and i tried with many different games and they all work fine.


this is what event 10110 shows for me,



Log Name: System

Source: Microsoft-Windows-DriverFrameworks-UserMode

Date: 11/15/2020 18:36:04

Event ID: 10110

Task Category: User-mode Driver problems.

Level: Critical

Keywords:

User: SYSTEM

Computer: DESKTOP-GG07VCI

Description:

A problem has occurred with one or more user-mode drivers and the hosting process has been terminated. This may temporarily interrupt your ability to access the devices.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="Microsoft-Windows-DriverFrameworks-UserMode" Guid="{2e35aaeb-857f-4beb-a418-2e6c0e54d988}" />

<EventID>10110</EventID>

<Version>1</Version>

<Level>1</Level>

<Task>64</Task>

<Opcode>0</Opcode>

<Keywords>0x2000000000000000</Keywords>

<TimeCreated SystemTime="2020-11-15T14:36:04.3446221Z" />

<EventRecordID>3156</EventRecordID>

<Correlation />

<Execution ProcessID="996" ThreadID="844" />

<Channel>System</Channel>

<Computer>DESKTOP-GG07VCI</Computer>

<Security UserID="S-1-5-18" />

</System>

<UserData>

<UMDFHostProblem xmlns="http://www.microsoft.com/DriverFrameworks/UserMode/Event">

<LifetimeId>{ca7e0038-78ab-436d-b208-0b2d4a0586dd}</LifetimeId>

<Problem>3</Problem>

<DetectedBy>2</DetectedBy>

<ActiveOperation>3</ActiveOperation>

<ExitCode>259</ExitCode>

<Message>72448</Message>

<Status>4294967295</Status>

</UMDFHostProblem>

</UserData>

</Event>


This what event 10111 shows


Log Name: System




Source: Microsoft-Windows-DriverFrameworks-UserMode

Date: 11/15/2020 18:36:04

Event ID: 10111

Task Category: User-mode Driver problems.

Level: Critical

Keywords:

User: SYSTEM

Computer: DESKTOP-GG07VCI

Description:

The device HID-compliant headset (location (unknown)) is offline due to a user-mode driver crash. Windows will attempt to restart the device 5 more times. Please contact the device manufacturer for more information about this problem.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="Microsoft-Windows-DriverFrameworks-UserMode" Guid="{2e35aaeb-857f-4beb-a418-2e6c0e54d988}" />

<EventID>10111</EventID>

<Version>1</Version>

<Level>1</Level>

<Task>64</Task>

<Opcode>0</Opcode>

<Keywords>0x2000000000000000</Keywords>

<TimeCreated SystemTime="2020-11-15T14:36:04.3455594Z" />

<EventRecordID>3157</EventRecordID>

<Correlation />

<Execution ProcessID="996" ThreadID="844" />

<Channel>System</Channel>

<Computer>DESKTOP-GG07VCI</Computer>

<Security UserID="S-1-5-18" />

</System>

<UserData>

<UmdfDeviceOffline xmlns="http://www.microsoft.com/DriverFrameworks/UserMode/Event">

<LifetimeId>{ca7e0038-78ab-436d-b208-0b2d4a0586dd}</LifetimeId>

<FriendlyName>HID-compliant headset</FriendlyName>

<Location>(unknown)</Location>

<InstanceId>HID\VID_0951&amp;PID_16A4&amp;MI_03&amp;COL02\7&amp;1C94FA2&amp;0&amp;0001</InstanceId>

<RestartCount>5</RestartCount>

</UmdfDeviceOffline>

</UserData>

</Event>


I've tried many thing i've found online and sadly nothing works. and it's a semi new PC, i've installed all update regarding the game and the GPU drivers, it still crashes.


Any ideas ?

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