E
E. Muse
My subscription expired. I had been added to a family subscription before it expired. I expected it to roll over into the family subscription. I can see my profile in the family subscription but I have no access to Office 365. When I go to packages and subriptions in my account it offers me a new subscription package. When I follow other prompts like signing into Office 365 it keeps going back to setting up Office. I left it running overnight it still didn't finish.
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