Windows 11 my shift keys arent working anymore, what do i do

S

shatakshi priya

when i press down shift and hold to sprint in games or to use symbols or to capitalize the first letter of a sentence it wont work. it doesnt even let me use quotation marks or question marks. ive tried every suggestion posted on the website, troubleshooted the keyboard but theres nothing wrong. i even checked if the keys were broken by using one of the keyboard checker websites but they seem to be working fine.

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